The Stylo AI Blog

The Stylo AI Blog

The Stylo AI Blog

Everything artificial intelligence and customer support!

Everything artificial intelligence and customer support!

Everything artificial intelligence and customer support!

3 AI Features Every Zendesk Support Team Needs Right Now

3 AI Features Every Zendesk Support Team Needs Right Now

3 AI Features Every Zendesk Support Team Needs Right Now

January 16, 2025

January 16, 2025

Accessibility in Your Help Center: Helping Humans and AI Alike

Accessibility in Your Help Center: Helping Humans and AI Alike

Accessibility in Your Help Center: Helping Humans and AI Alike

December 18, 2024

December 18, 2024

The Dark Side of Chatbots

The Dark Side of Chatbots

The Dark Side of Chatbots

January 4, 2024

January 4, 2024

Cutting Through The GPT Hype - Chatbots and Customer Service in 2024

Cutting Through The GPT Hype - Chatbots and Customer Service in 2024

Cutting Through The GPT Hype - Chatbots and Customer Service in 2024

December 6, 2023

December 6, 2023

Beyond Macros: Elevating Customer Interactions with Stylo's Generative Text in Zendesk

Beyond Macros: Elevating Customer Interactions with Stylo's Generative Text in Zendesk

Beyond Macros: Elevating Customer Interactions with Stylo's Generative Text in Zendesk

August 25, 2023

August 25, 2023

The Pros and Cons of Using ChatGPT in Zendesk

The Pros and Cons of Using ChatGPT in Zendesk

The Pros and Cons of Using ChatGPT in Zendesk

August 16, 2023

August 16, 2023

Addressing Common Misconceptions about AI in Customer Support

Addressing Common Misconceptions about AI in Customer Support

Addressing Common Misconceptions about AI in Customer Support

April 12, 2023

April 12, 2023

Why Templated Responses Fall Short and How ChatGPT is the Solution

Why Templated Responses Fall Short and How ChatGPT is the Solution

Why Templated Responses Fall Short and How ChatGPT is the Solution

April 5, 2023

April 5, 2023

4 Steps to Becoming a ChatGPT Expert (And How to Use It to Improve Your Business)

4 Steps to Becoming a ChatGPT Expert (And How to Use It to Improve Your Business)

4 Steps to Becoming a ChatGPT Expert (And How to Use It to Improve Your Business)

March 30, 2023

March 30, 2023

How to Level Up your Business with ChatGPT

How to Level Up your Business with ChatGPT

How to Level Up your Business with ChatGPT

March 28, 2023

March 28, 2023

A Beginners Guide to AI Sentiment Analysis for Customer Support

A Beginners Guide to AI Sentiment Analysis for Customer Support

A Beginners Guide to AI Sentiment Analysis for Customer Support

March 28, 2023

March 28, 2023

Using Slack to Improve Customer Support Operations

Using Slack to Improve Customer Support Operations

Using Slack to Improve Customer Support Operations

March 23, 2023

March 23, 2023

Improving your Knowledge Base with AI

Improving your Knowledge Base with AI

Improving your Knowledge Base with AI

March 23, 2023

March 23, 2023

8 Essential Customer Support GIFs

8 Essential Customer Support GIFs

8 Essential Customer Support GIFs

March 21, 2023

March 21, 2023

Using AI to Improve Customer Support Training and Performance Metrics

Using AI to Improve Customer Support Training and Performance Metrics

Using AI to Improve Customer Support Training and Performance Metrics

March 21, 2023

March 21, 2023

Reducing Bias in Customer Support with AI

Reducing Bias in Customer Support with AI

Reducing Bias in Customer Support with AI

March 13, 2023

March 13, 2023

Humans Only Have 3 Emotions

Humans Only Have 3 Emotions

Humans Only Have 3 Emotions

March 10, 2023

March 10, 2023

Understand fast and solve faster, with ChatGPT

Understand fast and solve faster, with ChatGPT

Understand fast and solve faster, with ChatGPT

March 8, 2023

March 8, 2023

Why (Traditional) Sentiment Analysis Sucks

Why (Traditional) Sentiment Analysis Sucks

Why (Traditional) Sentiment Analysis Sucks

March 7, 2023

March 7, 2023

How Zendesk Customers can Leverage the Power of AI

How Zendesk Customers can Leverage the Power of AI

How Zendesk Customers can Leverage the Power of AI

February 27, 2023

February 27, 2023

Why ChatGPT Won’t Replace Support Agents

Why ChatGPT Won’t Replace Support Agents

Why ChatGPT Won’t Replace Support Agents

February 27, 2023

February 27, 2023

Why Sentiment Analysis is a Must-Have for Customer Support Teams in 2023

Why Sentiment Analysis is a Must-Have for Customer Support Teams in 2023

Why Sentiment Analysis is a Must-Have for Customer Support Teams in 2023

February 15, 2023

February 15, 2023

Humanizing AI: The Stylo Rebrand

Humanizing AI: The Stylo Rebrand

Humanizing AI: The Stylo Rebrand

February 13, 2023

February 13, 2023

Generative AI is Officially Mainstream

Generative AI is Officially Mainstream

Generative AI is Officially Mainstream

January 24, 2023

January 24, 2023

Stylo Sub Processors

Stylo Sub Processors

Stylo Sub Processors

January 1, 2023

January 1, 2023

State of Customer Emotions 2022

State of Customer Emotions 2022

State of Customer Emotions 2022

December 13, 2022

December 13, 2022

🦄 Stylo + Zendesk = 💖

🦄 Stylo + Zendesk = 💖

🦄 Stylo + Zendesk = 💖

November 17, 2022

November 17, 2022

The Increasing Importance of Customer Support

The Increasing Importance of Customer Support

The Increasing Importance of Customer Support

December 5, 2022

December 5, 2022

7 Things Increasing Your Cost To Serve

7 Things Increasing Your Cost To Serve

7 Things Increasing Your Cost To Serve

December 5, 2022

December 5, 2022

The Customer Support Dictionary — Volume 3

The Customer Support Dictionary — Volume 3

The Customer Support Dictionary — Volume 3

September 30, 2022

September 30, 2022

The Customer Support Dictionary — Volume 2

The Customer Support Dictionary — Volume 2

The Customer Support Dictionary — Volume 2

September 30, 2022

September 30, 2022

The Customer Support Dictionary — Volume 1

The Customer Support Dictionary — Volume 1

The Customer Support Dictionary — Volume 1

September 30, 2022

September 30, 2022

NPS - Without the Survey

NPS - Without the Survey

NPS - Without the Survey

November 12, 2021

November 12, 2021

Top 30 Customer Support Metrics

Top 30 Customer Support Metrics

Top 30 Customer Support Metrics

February 4, 2022

February 4, 2022

Common Customer Support Problems and What To Do

Common Customer Support Problems and What To Do

Common Customer Support Problems and What To Do

June 30, 2022

June 30, 2022

Emotions Are Data, Too: Measuring Customer Frustration and Delight

Emotions Are Data, Too: Measuring Customer Frustration and Delight

Emotions Are Data, Too: Measuring Customer Frustration and Delight

December 17, 2021

December 17, 2021